How do I book?
After clicking on the “Book Now” button, you choose your Virtual Reality Game of interest, select your date, time and the amount of people in your group. You will be prompted for online payment when making the booking, after which you will receive a confirmation email with all your booking information. If you do not receive a confirmation email, please contact us at 800-653-1953.
Same day online bookings are available; our schedule is updated in real-time.
What if I wear glasses?
Most frames can fit under the headset, so you may leave your glasses on while playing. If you have light visual impairment, you do not need to wear your glasses during the game.
Are there any health conditions that would prevent a person from participating in a Virtual Reality Escape Room?
HIVE VR games are created with excitement and adrenaline in mind – not scaring. This means that there are likely to be some ‘sudden surprises’ and situations that will hopefully get your blood pumping but nothing that should be considered as dangerous. However, people with motion sickness and any signs of epilepsy are strongly advised not to participate due to unique character of the virtual reality. Please advise with your doctor before playing, and if you have any questions, feel free to give us a call.
Is HIVE VR wheelchair accessible?
Yes! The location is handicap accessible, and no impediments will prevent you from playing.
Children under 14 years old will not be allowed to participate under any circumstances. Participants under 18 years old must be accompanied by an adult.
How long does a game take to finish?
You have a maximum of one hour (60 minutes) to finish the game. In you finish earlier, congratulations, you are free!
What are the prices and how can I pay?
Prices are generally $30 per person participating. For exact prices, group sizes and payment details, simply click on the “Book Now” button, select your preferred VR game, time slot and group size, click “continue” and you will be prompted with online payment details.
The number of people participating will be different from the number of people on the booking. Is this a problem?
Please keep in mind that we can only get only up to 6 people playing at once. If you will have more than that, kindly give us a call or send an email and we will help you with the event organization.
When should I arrive?
We recommend arriving at least 15 minutes before your booking time as any late start of a session will unfortunately relate in a deduction of your game time – due to scheduling.
What happens if I’m late for my booking?
We stick strictly to schedule. This means that any late arrivals and late starts will be deducted from the specific game time. There are no refunds or reschedules for late arrivals.
We recommend arriving at least 15 minutes before your scheduled time, this will ensure you get your full hour of game time.
Cancelling or rescheduling a booking
All sales are final and no refunds allowed for cancellations or no shows.
A booking can be rescheduled only once and can only be rescheduled more than 24 hours in advance, less than 24 hours in advanced no booking can be rescheduled (from the scheduled booking time).
What happens if we cannot show up for our scheduled booking?
We do not offer any refunds for cancelations or no shows. You have one opportunity to reschedule your booking, at least 24 hours in advanced, in this case you will need to contact us via phone or email.
How do I know that my booking is fine?
After confirming your booking, you will receive a confirmation email with all your booking’s information. If you do not receive a confirmation email from us after confirming your booking, please contact us at email@example.com.
Do I need to sign any documents to participate?
All participants are required to sign a liability waiver before the game starts, for under aged participants an responsible adult will have to sign the waiver.
For more details regarding our terms and conditions, feel free to contact us.
I want to surprise a friend with a Gift Card, is this possible?
Yes. Gift cards are available for up to 6 participants per Gift Card. Simply click on the “Gift Card” button and follow the instructions. The recipient needs only to print out the Gift Card, or use the Gift Card number to book a VR game online.
What happens if my Gift Card expires?
After your Gift Card expires, you can still redeem the Gift Card for the same value as your original Gift Card. You will, however, have to contact us to make a booking with an expired Gift Card - please contact us at firstname.lastname@example.org.
Suggestions for the game
To get the full experience of the Escape Rooms, we recommend wearing comfortable clothes and using the restroom before the start for the game.
1207 N 152nd ST #B
Shoreline WA 98133